White Door Photography

Privacy Policy

Privacy Policy

Updated 1 September 2025

White Door Photography – Property Photography Services, Brisbane, Australia
As from January 1st 2019.

1. Introduction

White Door Photography(“we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage our property photography services or interact with our website.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Name, address, phone number, and email address.

  • Property address and details relevant to the photography service.

  • Payment details (processed securely via third-party providers; we do not store credit card information).

  • Any other information you provide directly to us through forms, emails, phone calls, or in person.

3. How We Collect Personal Information

We collect personal information directly from you when you:

  • Book or enquire about our photography services.

  • Contact us by phone, email, or through our website.

  • Provide feedback or communicate with us in any way.

4. How We Use Personal Information

We use personal information for purposes including:

  • Providing and delivering our photography services.

  • Scheduling appointments and managing bookings.

  • Processing payments and sending invoices.

  • Communicating with you about services, updates, or promotions.

  • Meeting our legal and regulatory obligations.

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers and contractors who assist us (e.g., payment processors, IT support, printing services).

  • Real estate agencies or other authorised third parties where you have given consent.

  • Regulatory or legal authorities where required by law.

We will not sell, rent, or trade your personal information to third parties.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission is completely secure.

7. Access and Correction

You may request access to the personal information we hold about you, and you may ask us to correct it if it is inaccurate, incomplete, or out of date. Please contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools to improve user experience and monitor website traffic. You can disable cookies in your browser settings if you prefer.

9. International Data Transfers

We generally store personal information in Australia. If we use third-party services (such as cloud storage) based overseas, we will take reasonable steps to ensure your data is handled in compliance with Australian privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

11. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at:

White Door Photography
Email: marion@whitedoorphotography.com.au
Phone: 0421085082
Address: 95 Stevenson Street, Ascot Queensland 4007

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au